|1 ||Case study |
High-ranking city officials, in and out of uniform, are often asked to endorse commercial products or professional services. Most cities and professional codes of conduct either prohibit or discourage such endorsements, but not everywhere. The former chief of police in Tampa, Florida, routinely endorsed products from a vendor who sold the city $2.37 million worth of surveillance equipment. The same firm donated
$50,000 co the National Organization of Black Law Enforcement Executives when the chief ask for a donation. The former chief is now a consultant to the vendor. An investigation by city council concluded that the chief had not violated any legal or ethical policies. Why? The Tampa Police Department policy then in effect allowed endorsements with the prior approval of the chief of police. The new police chief rejects this policy. As he puts it, "We''re not going to be in the business of selling other people''s products with our uniforms. I believe in keeping the vendors at arm''s length."
In India we have our own issues , consider the case of a member of parliament Hema in purifier gurgle
SANJAY K. JHA
New Delhi, Aug. 14: The incurable chatterbox used to caustic queries like “Tumharanaamkyahai, Basanti''” has raised a question that raises many more. RajyaSabha MP HemaMalini today sprang a question on reverse osmosis water purifiers in Parliament, setting tongues wagging on whether she was plugging the products or pushing the interests of any particular company. The unstarred question — those that get written answers — she asked was “whether the government is considering to bring the… parts used in manufacturing of reverse osmosis-based purifiers… at par with finished purifiers at nil rate of excise duty in order to compete with the imported finished products”. The actress also sought to know if it was a fact that there was no excise duty on such water purifiers. “If so, what are the reasons for charging full rate of excise duty on the… parts being used in water purifiers; whether it is also a fact that charges of excise duty on… parts of water purifiers will make finished products costlier than the finished imported products; and if so, the government’s reaction thereto.”
BJP spokesman V.K. Malhotra declined comment on Hema’s motive in asking such questions, saying he would have to “study the matter”. But party sources said the leadership would speak to her soon. The actress may not have been aware of the consequences of asking such questions as politics was not her first love, they said.
Whatever the case, the way the questions have been drafted suggests she might have been helped by experts in the field. They could also be seen as concealing some kind of business interest as Hema appears in an advertisement for a water purifier along with daughters Esha and Ahana. Such “suspicions” could also be fanned by the practice of using question hour to settle corporate rivalries and influence government policy. Whether Hema intended any mischief is anyone’s guess but it is a fact that MPs are often tricked into asking questions in the House. The cash-for-query scam — in which MPs were paid to ask questions — is an example. Hema got written answers from junior finance minister S.S. Palanimanickam.
1. Most cities place commercial advertisements on city-owned buses and some cities put advertisements on the city''s web site. How does this commercialization of a product differ from an endorsement by a city official?
2. Book authors, including academics, often seek favorable comments from a public official that are placed on the cover of the bock or posted on the publisher''s web site. Is this kind of endorsement different than a police.chielendorsing, say, a stun gun manufactured by a firm?
3. Do you think Member of Parliaments are justified in endorsing products and lobbying on the behalf of the company in the parliament? What kind of ethical guidelines should be followed in the Indian Parliament?
|2 ||Case study |
Have you ever wondered about what you can and cannot take home from the office? Many city or county employees use employer-supplied pens and pencils at home and elsewhere and don''t get particularly upset about the ethics of doing so. But what should you do when the office toilet paper starts disappearing? Is this an ethics crisis? A management crisis? Both of the above?
As a city manager once advised, when employees start taking toilet paper home, you''ve got a serious problem! As it turns out, while toilet paper may not be a prime commodity for employees to take home in most organizations, there are many other commodities that seem to walk out the door regularly. A recent article in the New York Times, (July 12, 2000) points out that employee theft is a growing enterprise. A KPMG survey of 5,000 business firms found that the average loss per company between 1994 and 1998 due to the filing of false expense claims, cash advances, fraudulent checks, bad credit card charges, and medical insurance claims had jumped considerably. Theft and misuse of company credit cards by employees, for example, tripled to an average loss or more than $1.1 million in per firm.
1. What would you do if you discovered that an employee in your company / government office was using his official credit card to purchase gasoline for his private vehicle?
2. Would it matter if he did this only once rather than repeatedly?
3. What can you do as a manager to Prevent the theft and misuse of official credit cards?
|3 ||Case study |
In 2002, small businesses lost an average of $127,000 to fraud and embezzlement by employees, with a total impact estimated at hundreds of billions of dollars a year. And the problem, according to the Association of Certified Fraud Examiners, is getting worse. Why? What''s happening in the small business world Are there a million little Enrons out there? One answer is straightforward—small businesses must place their trust in employees (often only one employee handles the financial books) far more heavily than big businesses. A small business owner simply mast pay more attention to the work at the grass roots level and growing the business into a profitable enterprise.
Ex-cashier gets five-year RI embezzlement case :May 8 2013 Times of India
A local court, on Tuesday, sentenced a former cashier of the UT electricity department, Mangat Ram, to five-year rigorous imprisonment. On Monday, Mangat Ram was convicted in an embezzlement case of Rs 1.6 crore. Besides the jail term, the court of additional district and sessions judge Shalini Singh Nagpal also slapped a fine of Rs 1.65 lakh on the accused. The case dated back to March 28, 2008 when executive engineer of the electricity department Anil Dhamija submitted a complaint against Mangat Ram to the Chandigarh police. The complainant said he had embezzled Rs 1.6 crore by submitting fake challan vouchers
1. What would you do to strike the balance between trusting and not trusting your employees?
2. Is this something we should be concerned about in small public or non-profit agencies?
3. What should be to reduce embezzlement in public offices ?
|4 ||Case study |
Assume you are the city manager of a financially strapped municipality and yourself working uncharacteristically late one night in your office. The offices are empty and quiet and as you are leaving, you notice a sliver of light coming from the door of the new budget director, Sujata. You decide to stop in and praise her for her excellent report in which she discovered errors that will save the city crores of rupees, projecting for the first time in many years a budget surplus. As you approach her office, you can see through the
few inches the door is open that Sujata is in a passionate embrace with Garav, the assistant city manager. City employment policy strictly forbids dating between employees, threatening dismissal to those who do.
Your code of ethics requires you to enforce this policy, yet at the same time you do not want to lose either or both of these valuable employees. It would be difficult, if ot impossible, to bring in someone else with their experience and credentials for the amount of money the city is able to pay.
1. What should you do?
2. Should you report Sujata and Gaurav in accordance with policy?
3. Should you overlook the situation believing the city will be best served in the long run?
4. Should you speak to each of them and threaten to tell if they don''t, end the relationship?
Ethical reasoning questions
1. Is there an ethical issue facing the city mare get? Sujata? Gaurav?
2. What is the ethical issue?
3. What might be done to resolve the situation?
4. Does the preferred course of action satisfy the needs/preferences of the primary stakeholders?
5. Is the preferred course of action ethical?
|5 ||Case study |
The Chief-of-Staff''s Daughter
The Chief Minister of Punjab, was re-elected on a campaign pledge to make the state more responsive to its citizens. During the campaign, one irate citizen described how difficult it was to obtain state’s budget data. "I just found the state’s bureaucracy to be a labyrinth, a maze, to work through." As a member of assembly, you agree "a lot of people don''t know who to call. I think it just shows we''re not as user-friendly as we might be."
"What should we do?" you ask. A colleague pipes up: "Why not appoint an ombudsman a person who can troubleshoot citizen problems and perhaps get things done faster and more effectively." The idea is brought to the mayor, who thinks it is terrific. "Let''s do it! There''s
money in the current year''s budget to cover the position; all that we need to do is to write the job description."
A few weeks later the job description is posted in the state''s personnel job directory. Seven finalists are interviewed; all are well qualified. Among the finalists is the Chief Minister''s personal assistant’s/OSD’s daughter, Jasleen. Her work experience includes nearly three years as a persona assistant for Governor ShivrajPatil of the same state. The Chief Minister reviews the list of finalists and appoints his personal assistant’s/OSD daughter.
1. Is this an act of cronyism?
2. Is it an act of nepotism? Jasleen does not report directly to her dad, the OSD, but reports to the director of the Citizen Information Center. The Chief Minister did have to sign a waiver of State Ethics code which bars the state from employing a supervisor''s immediate family members in the supervisor''s department.
3. Should you speak to the Chief Minister about this decision? Make an issue out of it at the next assembly meeting?
|6 ||Case study |
Hiring your supervisor’s friend
As a middle manager in charge of making a recommendation for a job opening in your city organization, you form a search committee and
appoint a chair to con-duct the search. Shortly after the search gets underway, you receive a call from your supervisor, Surinder, informing you that a family friend is one of the candidates. Surinder assures you that the call is in no way an attempt to influence the search process. Nonetheless, she reiterates the closeness of her relationship with the candidate and comments about the person''s excellent qualifications for the position. The search committee recommends a rank order of three persons. As it turns out, Surinder''s friend is ranked number two in what is, by the chair''s own account, a close and
difficult ran king process.
1. Should you recommend your supervisor''s friend for the job under these circumstances?
2. Would it be morally permissible to do so? Why or why not?
3. Suppose you are the supervisor, Surinder, in This case. Have you done anything wrong?