Case study 6 You are in charge of rescue operations in a severely flood hit area Thousands of people...........

•You are in charge of rescue operations in a severely flood hit area. Thousands of people are stranded in deep waters in their homes without food and drinking water for 3-4 days. Because of rough topography and heavy rainfall, the rescue operation is slow. When your men reach stranded people, they heckle and assault your men out of anger. One of your team members is severely injured in these fights. Your team members request you to call off operation as they are scared of facing angry people and also they are angry about the behaviour of those stranded people. At the same time, media is writing negative news about your efforts.

•In such circumstances as mentioned in above case study, how will you manage the situation? For a person in your position, examine which qualities should be on display during this type of situations?

By: Mona Kaushal