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Even after 70 years of Independence the tragic incidents like Death of children at BRD Medical College hospital in Gorakhpur proved that India's state capacity is weak specially at delivering quality education and public health to its citizens.
The process of democratization has not been able to steer successive governments to deliver better health and education services.
Lant Pritchett of Harvard University goes into the details of the state capacity. He draws distinction between “thick accountability” and “thin accountability”. For an organization, thin accountability is based on measures of objective performance and is judicable. On the other hand, thick accountability comprises justification of organizational actions to internal culture and external stakeholders.
The dichotomy is that same Indian state which struggles at primary healthcare and education is able to organize the world’s largest elections, enrol billions of people in a biometric Aadhaar programme, and send Mangalyaanto orbit Mars. The parameters of accountability in these cases—number of voters in elections, number of registrants in Aadhaar, the cost of an orbiter mission—are objective and judicable. Moreover, these organizations have all been driven by a mission-oriented focus. The culture of internal accountability in a mission-oriented organization is much better.
The Success of organisations like ISRO, RBI, and to great extent Supreme Court of India is partly due to infusion of a sense of mission in these organizations. But the engendering of such attitudes in an organization takes time and is not always successful. This will involve creating a few initial successes, replicating, repeating and multiplying them. And then crafting organizational narratives around those successes. The governments at the centre and in the states should embark on this task with a “missionary” focus.
By: Deepak Thakur ProfileResourcesReport error
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