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Nationwide Emergency Respond System


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  • The HP state Police Department will replace emergency call number ‘100’ with ‘112’ under the Centre’s Nationwide Emergency Respond System (NERS). People in distress will have to dial ‘112’ for police assistance. Under this project, ‘112’ will be the single common number for help during emergency situations. All other emergency numbers like 100 for the police, 101 for fire brigade 102 for ambulance will be replaced by the common number.
  • A centre will be set up in the state headquarters for receiving calls from people in distress and state police officials are expecting to launch the emergency number service in the next couple of months.
  • Himachal Pradesh has received a sum of Rs 5 crore to start this scheme as a pilot project. Under this scheme, a call centre will be set up on the lines of ‘108’ ambulance service in the state where hundreds of people will be able to speak easily at a time to seek police assistance in time of need. The system will be operated via software.
  • It is expected that after the single helpline number system is in place, it will solve the grievances of the people in which it is often said that the police did not respond at the right time. Designed on the lines of ‘911’ in the USA, the NERS was conceptualised in the aftermath of the 2012 gang rape of the woman in a bus in Delhi.


Vivek Rana By - Vivek Rana
Posted On - 1/19/2018 12:00:00 AM

Comments 2 comments


Aditi one year ago

A good step but will be appreciated if only it is implemented properly and works after that.

0Reply

sandeep sagar one year ago

Will Call centers be set up in all districts of the state or selected districts?

0Reply